Cab aggregator Ola said on Wednesday it has suspended a driver after a Bengaluru woman complained that he locked her up in the car and misbehaved with her. The incident took place on Sunday night at around 10.30pm when the 23-year-old woman, who works as a fashion stylist in the city, took the Ola cab to reach her home in BTM Layout, a southern suburb.
“We regret the unfortunate experience the customer had during the ride. We have zero tolerance for such incidents,” an Ola spokesperson said in a statement to IANS. “The driver has been suspended from the platform.” The woman told IANS: “The cab driver misbehaved and tried to touch me. He locked up the car. So I couldn’t open the doors and he tried to come close to me.
“I immediately started banging the car’s windows with my fist in an attempt to make noise. That is when he finally released the lock and I ran out of the cab.”