Consumer protection watchdog Central Consumer Protection Authority (CCPA) has issued a notice to ride-hailing platform Uber for allegedly "forcing or nudging" users to pay advance tips for faster service. "The practice of 'Advance Tip' is deeply concerning," Consumer Affairs Minister Pralhad Joshi said in a social media post.
Joshi emphasised that tipping is meant as a token of appreciation, given after service completion, not as an entitlement beforehand.
Taking cognisance of the issue, the minister directed the Central Consumer Protection Authority (CCPA) to investigate the matter.
"Today CCPA has issued a notice to Uber in this regard, seeking explanation from the platform," he posted.
634.jpeg)
159.jpeg)
488.jpeg)
7.jpeg)
12.jpeg)
14.jpeg)
